Uploaded March 2026 | Updated September 2026, 2 weeks ago
Business Travel is currently going through a major turning point. Companies no longer share the same expectations when it comes to travel solutions, and the market is now structured around several complementary approaches.
First, traditional travel agencies continue to offer premium services, with human support, control, and tailor-made solutions. This reassuring and efficient approach suits large organizations well, but it also has its limitations, as it is often costly, inflexible, and offers limited functionality.
On the other hand, a new generation of digital platforms inspired by B2C models is emerging, offering simple and intuitive user journeys and granting greater autonomy to employees. These self-service solutions are particularly well suited to more agile companies focused on cost control and ease of use, such as the all-in-one sustainable mobility platform SNCF Connect with its business space.
Between these two approaches, a third, more hybrid path is emerging: that of players capable of both offering direct solutions to companies and providing technological building blocks to more traditional travel players. This complementary positioning, embodied by the Tesmo brand, allows it to act both as a partner and a technology provider to travel agencies. An approach that combines user experience with operational performance and controlled governance — a model poised to become one of the driving forces behind the evolution of Business Travel.
#Business Travel #Mobility #Technology
Speaker:
Gautier Kerdoncuff
Business Travel is currently going through a major turning point. Companies no longer share the same expectations when it comes to travel solutions, and the market is now structured around several complementary approaches.
First, traditional travel agencies continue to offer premium services, with human support, control, and tailor-made solutions. This reassuring and efficient approach suits large organizations well, but it also has its limitations, as it is often costly, inflexible, and offers limited functionality.
On the other hand, a new generation of digital platforms inspired by B2C models is emerging, offering simple and intuitive user journeys and granting greater autonomy to employees. These self-service solutions are particularly well suited to more agile companies focused on cost control and ease of use, such as the all-in-one sustainable mobility platform SNCF Connect with its business space.
Between these two approaches, a third, more hybrid path is emerging: that of players capable of both offering direct solutions to companies and providing technological building blocks to more traditional travel players. This complementary positioning, embodied by the Tesmo brand, allows it to act both as a partner and a technology provider to travel agencies. An approach that combines user experience with operational performance and controlled governance — a model poised to become one of the driving forces behind the evolution of Business Travel.
#Business Travel #Mobility #Technology
Speaker:
Gautier Kerdoncuff
