Scaling to 160 Hotels with Zero Front Desks: The Autonomous Hotel Playbook @ITBBerlin
Scaling to 160 Hotels with Zero Front Desks: The Autonomous Hotel Playbook @ITBBerlin
Uploaded March 2026 | Updated September 2026, 2 weeks ago
Discover how Numa scaled to 160+ hotels with zero front desks across Europe using an API-first, AI-driven tech stack built on Apaleo – turning its business into an autonomous, scalable model. Learn how to cut 60% of operating costs, automate 80% workflows, boost guest satisfaction, and scale by running hotels more like agile tech startups. #Hotel Technology #Hospitality #Hybrid Hospitality #Guest Experience #hotel

Speaker:
Julius Anders
Philip von Ditfurth
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Scaling to 160 Hotels with Zero Front Desks: The Autonomous Hotel Playbook

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