Uploaded March 2026 | Updated September 2026, 2 weeks ago

---

Many tourism businesses and destinations acknowledge that sustainable development requires genuine partnership with local communities, workers, and other stakeholders. Yet translating this commitment into effective, meaningful dialogue remains a persistent challenge. How do organizations actually conduct these conversations in practice? What conditions enable them to succeed? And what tangible impact can authentic stakeholder engagement generate on the ground? This session brings together expertise from both corporate practice, stakeholder and communication scholarship to unpack the art and science of stakeholder dialogue and offers practical insights into how genuine listening becomes a driver of sustainable development.

Moderator:

Katie Gallus
Moderator- Journalist – Geographer
katiegallus.de

Panel:

Tony Reyhanloo
Head of Corporate Responsibility
Studiosus-Group

Prof. Dr. Bernhard Pörksen
Media Scholar
University of Tübingen

Divya Khandal
Managing Director
Dhonk Crafts and Tiger Learning Centre

Arbana Lleshi
Office Manager
Albtours D / Vas Group