Uploaded November 2014 | Updated September 2026, 3 days ago
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This whiteboard video on quality improvement (QI) in health care was created in 2014, and many of its core ideas—systems thinking, testing changes, and learning from data—remain foundational to quality improvement. The field has continued to evolve, however. Since this video was made, quality improvement has placed much greater emphasis on partnering with patients, addressing health equity, implementation science, clinician well-being, digital health, and sustainability. Think of this video as the first chapter and stay tuned for more about system improvement here and on our Evans Health Lab Substack.
Found this video interesting? Check out others in our Navigating and Understanding the Healthcare System playlist! youtube.com/@DocMikeEvans/playlists
Thanks to St. Michael's Hospital http://www.stmichaelshospital.com, Health Quality Ontario http://www.hqontario.ca, and Institute for Healthcare Improvement ihi.org
Follow Dr. Mike on:
Instagram:@docmikeevans
YouTube: @docmikeevans
LinkedIn: Michael Evans M.D.
Dr. Mike Evans is a Professor of Family Medicine at the University of Toronto, a former Director of Special Projects in Health @Apple, and now semi-retired - a term he defines as..."having slightly more time for newsletters, whiteboards, dog walking, and beer-league hockey."
Written, Narrated and Produced by Dr. Mike Evans
Illustrations by Liisa Sorsa
Directed and Photographed by Mark Ellam
Produced by Nick De Pencier
Editor, David Schmidt
Story/Graphic Facilitator, Disa Kauk
Production Assistant, Chris Niesing
Director of Operations, Mike Heinrich
©2014 Michael Evans and Reframe Health Films Inc.
Subscribe to the Evans Health Lab newsletter on Substack. Evidence based, illustrated, and occasionally funny. drmikeevans.substack.com
This whiteboard video on quality improvement (QI) in health care was created in 2014, and many of its core ideas—systems thinking, testing changes, and learning from data—remain foundational to quality improvement. The field has continued to evolve, however. Since this video was made, quality improvement has placed much greater emphasis on partnering with patients, addressing health equity, implementation science, clinician well-being, digital health, and sustainability. Think of this video as the first chapter and stay tuned for more about system improvement here and on our Evans Health Lab Substack.
Found this video interesting? Check out others in our Navigating and Understanding the Healthcare System playlist! youtube.com/@DocMikeEvans/playlists
Thanks to St. Michael's Hospital http://www.stmichaelshospital.com, Health Quality Ontario http://www.hqontario.ca, and Institute for Healthcare Improvement ihi.org
Follow Dr. Mike on:
Instagram:@docmikeevans
YouTube: @docmikeevans
LinkedIn: Michael Evans M.D.
Dr. Mike Evans is a Professor of Family Medicine at the University of Toronto, a former Director of Special Projects in Health @Apple, and now semi-retired - a term he defines as..."having slightly more time for newsletters, whiteboards, dog walking, and beer-league hockey."
Written, Narrated and Produced by Dr. Mike Evans
Illustrations by Liisa Sorsa
Directed and Photographed by Mark Ellam
Produced by Nick De Pencier
Editor, David Schmidt
Story/Graphic Facilitator, Disa Kauk
Production Assistant, Chris Niesing
Director of Operations, Mike Heinrich
©2014 Michael Evans and Reframe Health Films Inc.
