Christophe Tauziet - Plaid’s culture of craft, tips for CRIT, and lessons from early Facebook @joindiveclub
Christophe Tauziet - Plaid’s culture of craft, tips for CRIT, and lessons from early Facebook  @joindiveclub
Uploaded March 2025 | Updated September 2026, 2 weeks ago
This week’s episode is with Christophe Tauziet who is the Head of Design at Plaid (plaid.com/) — one of today’s leading fintech companies.

We go deep into the ways he’s building a culture of craft and the rituals they’ve evolved to consistently sweat the details. There are a *lot* of practical processes and ideas in this episode.

Some highlights:

- Keys to a great async video share out
- How to foster a winning CRIT environment
- Why Christophe implemented “polish reviews”
- Ways to foster collaboration within a design org
- Practical advice for giving better design feedback
- How Christophe changed what he looks for in design candidates
- + a *lot* more

Brian Lovin’s article “Teams should work with the garage door up” campsite.com/blog/teams-should-work-with-the-garage-door-up

Dive is where the best designers never stop learning 🤿

Chapters
0:00 Intro
1:40 Backstory of the Plaid rebrand
11:47 Elevating Craft at Plaid
19:24 Avoiding iteration theatre
21:12 Getting comfortable working with the garage door open
23:18 Sharing your work with video
28:52 How to make better videos to showcase your work
42:00 Design reviews and polish reviews
47:08 Importance of internal mobility
49:43 What Christophe looks for in design candidates

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Christophe Tauziet - Plaid’s culture of craft, tips for CRIT, and lessons from early Facebook

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