Uploaded April 2026 | Updated September 2026, 9 hours ago
How do you engage in conflict at work without alienating those around you? In this episode of HBR IdeaCast, Harvard Kennedy School professor Julia Minson shares what her research has shown about how we typically disagree with coworkers and direct reports--and how we can do it better. She explains research about why words matter more than intentions, how the goal of changing someone else's mind is often unrealistic, and how to stop disagreements from escalating and upending your culture.
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How do you engage in conflict at work without alienating those around you? In this episode of HBR IdeaCast, Harvard Kennedy School professor Julia Minson shares what her research has shown about how we typically disagree with coworkers and direct reports--and how we can do it better. She explains research about why words matter more than intentions, how the goal of changing someone else's mind is often unrealistic, and how to stop disagreements from escalating and upending your culture.
Books, tools, and more: store.hbr.org
Follow us:
hbr.org
linkedin.com/company/harvard-business-review
facebook.com/HBR
twitter.com/HarvardBiz
instagram.com/harvard_business_review
Sign up for Newsletters: hbr.org/email-newsletters
#HarvardBusinessReview #YourCareer #Career #Job #Work #Business #Harvard #HarvardBusinessSchool
Copyright © 2026 Harvard Business School Publishing. All rights reserved.
