Uploaded April 2026 | Updated September 2026, 2 hours ago
The AI industry has a new buzzword: human-centered. The idea is that AI should be built for your long-term benefit, not just to keep you engaged.
While many companies are making that promise, the proof is in the product. As Inflection AI CEO Sean White puts it—watch what companies do, not what they say.
HBR Editor at Large Adi Ignatius sat down with Sean at HumanX to talk about the difference between AI that performs well and AI that actually works for people.
The AI industry has a new buzzword: human-centered. The idea is that AI should be built for your long-term benefit, not just to keep you engaged.
While many companies are making that promise, the proof is in the product. As Inflection AI CEO Sean White puts it—watch what companies do, not what they say.
HBR Editor at Large Adi Ignatius sat down with Sean at HumanX to talk about the difference between AI that performs well and AI that actually works for people.
