Uploaded June 2021 | Updated September 2026, 2 weeks ago
In this webinar recording, you get the option to discover how to manage & enhance your business’s online reputation and how vital it can be.
During the session the viewer will realise:
1. How to deal with customer or client feedback, both positive and negative, and how the importance of online reputation has changed during the pandemic.
2. Which elements of reassurance has increased in importance, such as cleanliness and health & safety measures.
3. See the functionality some platforms have developed to cater for that change in visitor need.
4. Find out what other reassurance tools are available to tourism businesses, such as GoodtoGo and Quality Assurance schemes.
This was a joint VisitScotland and DigitalBoost event which is funded by Digital Scotland and delivered by Business Gateway.
In this webinar recording, you get the option to discover how to manage & enhance your business’s online reputation and how vital it can be.
During the session the viewer will realise:
1. How to deal with customer or client feedback, both positive and negative, and how the importance of online reputation has changed during the pandemic.
2. Which elements of reassurance has increased in importance, such as cleanliness and health & safety measures.
3. See the functionality some platforms have developed to cater for that change in visitor need.
4. Find out what other reassurance tools are available to tourism businesses, such as GoodtoGo and Quality Assurance schemes.
This was a joint VisitScotland and DigitalBoost event which is funded by Digital Scotland and delivered by Business Gateway.
