Uploaded May 2026 | Updated September 2026, 1 week ago

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On-Demand Training For Huge Results: https://shorturl.at/j7J8u

Think you need to be a mechanical expert to win on the service drive? Think again. In this clip from SDR #360, Chris Collins pulls back the curtain on his early days and reveals a shocking truth: he knew next to nothing about cars. Learn how he used his lack of technical knowledge to his advantage by focusing on the customer instead of the vehicle, and why asking "Do you have an appointment?" is ruining your first impression. #ServiceAdvisor #CustomerExperience #FixedOps #SalesStrategy #chrisbulldogcollins

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