Uploaded January 2026 | Updated September 2026, 1 week ago

---

Fixed Ops Expert, Chris Collins, introduces the "Repair Authorization Upfront" technique. Before spending money on diagnosis, tell the customer the likely repair cost (e.g., $425 for an O2 sensor) and get authorization to proceed up to that amount. If they can't afford that initial number, you save time and money.
#RepairAuthorization #ServiceAdvisorTips #FixedOpsExpert #DiagnosisFee #AutomotiveService #ChrisBulldogCollins

🛑 On-Demand Training For Huge Results:
https://shorturl.at/j7J8u
🛑 Book a free 30-minute discovery call for coaching that grows your profits:
calendly.com/cci-schedule/30-minute-discovery-call-with-chris-collins-inc?utm=SDRPod&month=2025-12
🛑 Best-selling books on making your Fixed Ops a money printer: chriscollinsinc.com/shop
🛑 Got a question?
Call us at 1-833-3-ASK-SDR
🛑 Grab Chris's New Leadership Book I AM LEADER:
iamleader.com