Uploaded July 2026 | Updated September 2026, 1 week ago

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Are your customers ignoring your digital multipoint inspections or video updates? The fix is incredibly simple, but almost every service drive completely misses it.

In this SDR #366 clip, the team targets a massive issue with service drive open rates and customer response times. If you are sending automated text links from a strange five-digit number without prepping the customer at write-up, your messages are going straight into their mental spam folder. Learn the exact routine to build value upfront so your customers eagerly expect—and open—your inspection links.

📺 Watch the full SDR #366 episode here: youtu.be/JYnx17nssvQ

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#ServiceDrive #FixedOps #CustomerExperience #ServiceAdvisorTips #ChrisBulldogCollins

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