Uploaded May 2026 | Updated September 2026, 1 week ago
π OnDemand Training For Huge Results: https://shorturl.at/j7J8u
In this episode of Service Drive Revolution, Chris, Hogi, and Adam dive deep into the YouTube comment section to answer your most pressing questions about shop flow, advisor success, and the future of car ownership.
Plus: A heated discussion on the 2021 law mandating "kill switches" and driver monitoring in every car sold after 2027.
π₯ KEY TAKEAWAYS
- The 2027 Mandate: Everything you need to know about the law requiring cabin sensors and remote shut-off capabilities.
- Kill the Dispatcher: Why traditional dispatching is a constraint that slows down your shop's throughput.
- Lateral Support: How breaking your shop into smaller teams allows advisors to control their own destiny.
- Connection: Technical Knowledge: Why the best advisors aren't former techs, but people who know how to build trust.
- Matrix Pricing: Using a scientific approach to labor rates instead of just "straight hours".
- The Stafford Beer Rule: Remembering that the "purpose of a system is what it does"βnot what it claims to do.
π GOT A QUESTION OF YOUR OWN? Call 833-3-ASK-SDR β we answer on the show!
#ServiceDriveRevolution #FixedOps #AutomotiveLeadership #ServiceManager #ServiceAdvisor #DealershipLife #CarBusiness #ChrisCollins #AutoIndustry #DealershipTraining #ServiceDirector #FixedOperations #PrivacyRights #AutoTech #KillSwitch #ShopEfficiency
π Book a free 30-min discovery call for coaching that grows your profits:
chriscollinsinc.com/chris-collins-method
π Best-selling books on making Fixed Ops a money printer: chriscollinsinc.com/shop
π Got a question?
Call us at 1-833-3-ASK-SDR
π Want to work with the best?
chriscollinsinc.com/careers
π Grab Chris' New Leadership Book I AM LEADER:
iamleader.com
π OnDemand Training For Huge Results: https://shorturl.at/j7J8u
In this episode of Service Drive Revolution, Chris, Hogi, and Adam dive deep into the YouTube comment section to answer your most pressing questions about shop flow, advisor success, and the future of car ownership.
Plus: A heated discussion on the 2021 law mandating "kill switches" and driver monitoring in every car sold after 2027.
π₯ KEY TAKEAWAYS
- The 2027 Mandate: Everything you need to know about the law requiring cabin sensors and remote shut-off capabilities.
- Kill the Dispatcher: Why traditional dispatching is a constraint that slows down your shop's throughput.
- Lateral Support: How breaking your shop into smaller teams allows advisors to control their own destiny.
- Connection: Technical Knowledge: Why the best advisors aren't former techs, but people who know how to build trust.
- Matrix Pricing: Using a scientific approach to labor rates instead of just "straight hours".
- The Stafford Beer Rule: Remembering that the "purpose of a system is what it does"βnot what it claims to do.
π GOT A QUESTION OF YOUR OWN? Call 833-3-ASK-SDR β we answer on the show!
#ServiceDriveRevolution #FixedOps #AutomotiveLeadership #ServiceManager #ServiceAdvisor #DealershipLife #CarBusiness #ChrisCollins #AutoIndustry #DealershipTraining #ServiceDirector #FixedOperations #PrivacyRights #AutoTech #KillSwitch #ShopEfficiency
π Book a free 30-min discovery call for coaching that grows your profits:
chriscollinsinc.com/chris-collins-method
π Best-selling books on making Fixed Ops a money printer: chriscollinsinc.com/shop
π Got a question?
Call us at 1-833-3-ASK-SDR
π Want to work with the best?
chriscollinsinc.com/careers
π Grab Chris' New Leadership Book I AM LEADER:
iamleader.com










