Uploaded February 2026 | Updated September 2026, 1 week ago

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If you "win" an argument, it means the customer has to lose—and nobody wants to do business with a place that makes them feel like a loser. Fixed Ops Expert Chris Collins explains why being "right" is often a net loss for your shop. #SalesTips #DealershipLife #FixedOpsExpert #Management #ChrisBulldogCollins

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