Uploaded July 2025 | Updated September 2026, 1 week ago

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In this case study, we speak with Martin Heaney from Gallus Pedals, a Glasgow-based outdoor experience provider known for its innovative bike and food tours.

Martin shares how adopting the right online booking system and working with online travel agents (OTAs) like TripAdvisor and GetYourGuide has helped Gallus Pedals grow, streamline operations, and build customer relationships.

Martin offers practical insights into selecting a system that is simple to integrate, cuts down admin, and supports business growth through smart automation and API connectivity.

Whether you’re just starting out or looking to optimise your current setup, Gallus Pedals offers valuable insights on making online booking work for you.

Find the right booking system for your attraction - support.visitscotland.org/advice-support/support-by-sector/visitor-attractions/bookings

Learn more about working with an OTA - support.visitscotland.org/advice-support/grow-your-business/travel-distribution/online-travel-agent

Mentioned in this video:

Gallus Pedals - galluspedals.com

Tripadvisor (OTA) - tripadvisor.co.uk

Viator (OTA) - viator.com

GetYourGuide (OTA) - getyourguide.com