Uploaded August 2023 | Updated September 2026, 2 weeks ago
We’re facing an exciting era of innovation as recent advancements in AI propel shifts in business operations and, ultimately, consumer-facing experiences. From supply chains to product discovery, how we shop will forever change. While the market is ripe with new opportunities, AI is also making the retail space in particular complex to navigate. Brands, agencies, and all players in this ecosystem must quickly hone in on where to invest time and resources both to push their companies forward and to deliver beloved customer experiences. In this talk with Rachel Bogan, attendees will take a look at the experiments brands are pushing forward, envision how AI will be integrated into digital products seamlessly, and get tips for planning for the next six to twelve months.
5 Things Audience Members Will Learn
1. Breaking down AI – and what matters
2. Overview of the AI Landscape
3. Future of Customer Experience
4. Future of Back of House opportunities
5. Framework for where to start in your own companies
We’re facing an exciting era of innovation as recent advancements in AI propel shifts in business operations and, ultimately, consumer-facing experiences. From supply chains to product discovery, how we shop will forever change. While the market is ripe with new opportunities, AI is also making the retail space in particular complex to navigate. Brands, agencies, and all players in this ecosystem must quickly hone in on where to invest time and resources both to push their companies forward and to deliver beloved customer experiences. In this talk with Rachel Bogan, attendees will take a look at the experiments brands are pushing forward, envision how AI will be integrated into digital products seamlessly, and get tips for planning for the next six to twelve months.
5 Things Audience Members Will Learn
1. Breaking down AI – and what matters
2. Overview of the AI Landscape
3. Future of Customer Experience
4. Future of Back of House opportunities
5. Framework for where to start in your own companies
