Uploaded January 2024 | Updated September 2026, 2 days ago
If you ask anyone "who comes out to people's broken down car?" most will say the AA or the RAC. However if you then ask them "Who recovers it, if it disabled in an accident?" most will say "The Police". Now ask them "Who recovers commercial vehicles?" and most will look at you blankly!
The truth is that the Majority of ALL recovery work is done by Independent Recovery Operators who in the main are family business. They are however highly trained and qualified, the industry is self regulated to a very high standard. Most importantly the people in it, have many years experience of thinking on their feet and achieving the imposable.
If you have experienced a breakdown, or accident in the last 100 years you may well have seen this for your self, and if you drive anything above 3.5 ton you have definitely experienced it. In the past the industry could be shambolic, but in the last 50 years it has become much more a professional service operated by highly trained specialist. Organisations like AVRO, The IVR, PROF, and RISC UK created by the industry, are there to make sure the standard continues to improve.
Vehicle Accidents and even breakdowns can be dramatic for those involved and the more complicated they are the more you needed a member of the Fourth Emergence Service - Independent Recovery Operators.
If you ask anyone "who comes out to people's broken down car?" most will say the AA or the RAC. However if you then ask them "Who recovers it, if it disabled in an accident?" most will say "The Police". Now ask them "Who recovers commercial vehicles?" and most will look at you blankly!
The truth is that the Majority of ALL recovery work is done by Independent Recovery Operators who in the main are family business. They are however highly trained and qualified, the industry is self regulated to a very high standard. Most importantly the people in it, have many years experience of thinking on their feet and achieving the imposable.
If you have experienced a breakdown, or accident in the last 100 years you may well have seen this for your self, and if you drive anything above 3.5 ton you have definitely experienced it. In the past the industry could be shambolic, but in the last 50 years it has become much more a professional service operated by highly trained specialist. Organisations like AVRO, The IVR, PROF, and RISC UK created by the industry, are there to make sure the standard continues to improve.
Vehicle Accidents and even breakdowns can be dramatic for those involved and the more complicated they are the more you needed a member of the Fourth Emergence Service - Independent Recovery Operators.










