Uploaded August 2026 | Updated September 2026, 1 week ago
Most people think retention is a product problem.
Harvard Business School Professor Mark Roberge explains why, in his experience, it's mostly a sales problem.
The right customers and the right expectations make all the difference.
Most people think retention is a product problem.
Harvard Business School Professor Mark Roberge explains why, in his experience, it's mostly a sales problem.
The right customers and the right expectations make all the difference.
