Uploaded February 2026 | Updated September 2026, 2 weeks ago
In this episode of Founder Firesides, YC Managing Partner Harj Taggar talks to the founders of Pylon (W23), Marty, Advith, and Robert, who recently raised a $51M Series B. Pylon is an AI-native customer support platform built for B2B companies, replacing legacy tools like Zendesk with a modern system designed for Slack, Teams, and other shared channels. It helps support, success, and account teams manage customer conversations, structure data, and automate workflows — without losing the high-touch relationships B2B requires.
usepylon.com
Apply to Y Combinator: ycombinator.com/apply
Work at a startup: ycombinator.com/jobs
In this episode of Founder Firesides, YC Managing Partner Harj Taggar talks to the founders of Pylon (W23), Marty, Advith, and Robert, who recently raised a $51M Series B. Pylon is an AI-native customer support platform built for B2B companies, replacing legacy tools like Zendesk with a modern system designed for Slack, Teams, and other shared channels. It helps support, success, and account teams manage customer conversations, structure data, and automate workflows — without losing the high-touch relationships B2B requires.
usepylon.com
Apply to Y Combinator: ycombinator.com/apply
Work at a startup: ycombinator.com/jobs
