Uploaded May 2026 | Updated September 2026, 2 weeks ago

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From one-week sprints to cross-functional pods, Mastercard has applied agile technology methodologies to their hiring process, driving faster delivery, greater consistency, and a more adaptive, people-centered approach to talent.

In this interview about evolving talent recruitment at scale, McKinsey Partner Suman Thareja speaks with Ed McLaughlin, President & Chief Technology Officer at Mastercard, and Charman Hayes, EVP, People and Capability, Technology at Mastercard, about how they are applying the nimble, collaborative ethos of product development to attract and retain employees.

See the full interview for how leading organizations can rethink talent through an operating model lens: mckinsey.com/capabilities/people-and-organizational-performance/our-insights/an-agile-approach-to-hiring-mastercards-tech-talent-transformation

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