Uploaded March 2024 | Updated September 2026, 1 day ago

---

Presented on January 31, 2024

The restaurant industry has come a long way with technology—it can diversify revenue streams, improve operational efficiency, and provide a better guest experience. In this discussion presented by JBF and its partner BentoBox, Krystle Mobayeni, chief executive officer and co-founder of BentoBox and head of restaurants at Fiserv, and Kelly MacPherson, chief technology officer at Union Square Hospitality Group, talk about the future of restaurant technology, how to use technology to turn guests into repeat customers, and where restaurant technology is headed in 2024.