Uploaded June 2024 | Updated September 2026, 7 hours ago
EY used its legacy CRM as an administrative tool separate from ongoing sales activities, so client-serving teams weren’t intimately engaged with the system. By bringing administration, account management, and sales activities together in one intuitive CRM platform, Microsoft Dynamics 365 Sales will be the foundation for global sales transformation at EY.
In late 2023, EY rolled out Dynamics 365 Sales to 3,000 users in South Africa and Singapore, and by early 2024, locations across the US and Canada went live, bringing the total to nearly 25,000 users. By the time the global deployment is complete, approximately 75,000 additional users will be added and enjoy enhanced functionality, flexibility to integrate third-party apps, and expandability to change and grow with the firm that Dynamics 365 offers.
Learn more: customers.microsoft.com/en-us/story/1757835892038397352-ey-global-dynamics-365-professional-services-en-united-states
#Microsoft #MicrosoftDynamics365
EY used its legacy CRM as an administrative tool separate from ongoing sales activities, so client-serving teams weren’t intimately engaged with the system. By bringing administration, account management, and sales activities together in one intuitive CRM platform, Microsoft Dynamics 365 Sales will be the foundation for global sales transformation at EY.
In late 2023, EY rolled out Dynamics 365 Sales to 3,000 users in South Africa and Singapore, and by early 2024, locations across the US and Canada went live, bringing the total to nearly 25,000 users. By the time the global deployment is complete, approximately 75,000 additional users will be added and enjoy enhanced functionality, flexibility to integrate third-party apps, and expandability to change and grow with the firm that Dynamics 365 offers.
Learn more: customers.microsoft.com/en-us/story/1757835892038397352-ey-global-dynamics-365-professional-services-en-united-states
#Microsoft #MicrosoftDynamics365
