Uploaded September 2025 | Updated September 2026, 1 day ago
See how Teams Phone extensibility for Dynamics 365 Contact Center unifies front and back offices by bringing telephony into the heart of the contact center. It simplifies management, strengthens collaboration, and accelerates innovation—all within a single CCaaS + UCaaS solution. And, according to a recent Forrester Consulting study, those using Teams Phone extensibility with Dynamics 365 Contact Center could see ROI and benefits as high as 345%.Watch now to see CCaaS and UCaaS come together in action.
Learn more: https://msft.it/6055s55y1
#MicrosoftTeams #Dynamics365
See how Teams Phone extensibility for Dynamics 365 Contact Center unifies front and back offices by bringing telephony into the heart of the contact center. It simplifies management, strengthens collaboration, and accelerates innovation—all within a single CCaaS + UCaaS solution. And, according to a recent Forrester Consulting study, those using Teams Phone extensibility with Dynamics 365 Contact Center could see ROI and benefits as high as 345%.Watch now to see CCaaS and UCaaS come together in action.
Learn more: https://msft.it/6055s55y1
#MicrosoftTeams #Dynamics365










