Uploaded April 2025 | Updated September 2026, 3 weeks ago

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An interaction with a customer who wanted to return this item but wouldn't explain why triggered a look at the shop page where we sell the item.
ghd-repair.co.uk/shop/air/Air_1.0_Dust_Cover
It could be improved by showing this video explaining how to fit the dust cover and also by showing what could go wrong.
And there is a mention of returns and why I ask for details of what went wrong for the customer.

The information helps us improve the website for all our customers.