Uploaded October 2017 | Updated September 2026, 1 week ago
Watch this video to learn how to get service for a PlayStation system that is not operating normally.
Visit youtube.com/watch?v=Z5z-DG8JQEo&index=8&list=PLC10C9361F47440CD before getting service for a PS3 system.
Visit youtu.be/Yi4ZB9rVHQ8 before getting service for a PS4 system.
Visit us.playstation.com/service to begin the service process.
Read this article if you need to remove a stuck disc from a PS4 system: support.playstation.com/s/article/PS4-Manually-Eject-a-Stuck-Disc
Read this article if you need to remove a stuck disc from a PS3 system:
support.playstation.com/s/article/PS3-Remove-Stuck-Disc
Visit support.playstation.com/s/repair-services?language=en_US to check status of a service request.
Watch this video to learn how to get service for a PlayStation system that is not operating normally.
Visit youtube.com/watch?v=Z5z-DG8JQEo&index=8&list=PLC10C9361F47440CD before getting service for a PS3 system.
Visit youtu.be/Yi4ZB9rVHQ8 before getting service for a PS4 system.
Visit us.playstation.com/service to begin the service process.
Read this article if you need to remove a stuck disc from a PS4 system: support.playstation.com/s/article/PS4-Manually-Eject-a-Stuck-Disc
Read this article if you need to remove a stuck disc from a PS3 system:
support.playstation.com/s/article/PS3-Remove-Stuck-Disc
Visit support.playstation.com/s/repair-services?language=en_US to check status of a service request.
