Uploaded March 2019 | Updated September 2026, 1 week ago

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Watch and learn how to protect your account from other people, especially when sharing the same PlayStation device with multiple people. Learn how to set a strong password and protect your PlayStation wallet and payment methods when using the PlayStation Store. Stay safe against online attacks. This video was updated on March 14, 2019.

Find additional information about account security by watching these videos:
How do I reset my account password? : youtube.com/watch?v=y9iWszuFt3k&list=PL0KZUj34U60vn_BULaoL5v_10ROdTU6Ql&index=4
How do I set up 2-Step Verification on my account? : youtu.be/f9CbLHQtktA
Sign-in and manage your account at playstation.com/account

If you’re unable to reset your account password, please contact PlayStation Support at: playstation.com/en-us/support/contact-us