Uploaded August 2026 | Updated September 2026, 2 weeks ago
One small lapse on a pool route can turn into a flooded yard, an angry phone call, or a liability nightmare. We get brutally practical about the most common pool service mistakes we’ve made ourselves, why they happen, and how to prevent them with simple policies and repeatable checks that hold up when you’re tired and the day is hot.
We start with the big one: filling a pool for the customer. Turning on a hose feels like good pool maintenance when water is low and equipment is at risk, but it’s also one of the fastest ways to end up with an overflow and property damage. We talk through safer options like shutting the system down, using automation timeout mode, communicating clearly with homeowners or tenants, and using tools like a Pool Sentry when you’re maintaining a vacant home.
Then we move into pool equipment repair realities. A “simple” pump and filter replacement can explode into replumbing, access issues, missing unions, or problems that belong to a licensed plumber or electrician. We share how to evaluate an equipment pad before bidding, when to call in help, and why pride is expensive. We also cover operational slip-ups like forgetting to turn off a timer during a filter cleaning, leaving an automation panel in service mode, and treating algae and dirty filters too lightly until the pool turns into a week-later disaster.
If you want fewer callbacks and a tighter pool service business, take these lessons and build them into your route. Subscribe, share this with a pool tech who needs it, and leave a review so more pros can find the show.
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: swimmingpoollearning.com
Watch on YouTube: youtube.com/@SPL
Podcast Site: the-pool-guy-podcast-show.onpodium.com
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Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
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Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits
One small lapse on a pool route can turn into a flooded yard, an angry phone call, or a liability nightmare. We get brutally practical about the most common pool service mistakes we’ve made ourselves, why they happen, and how to prevent them with simple policies and repeatable checks that hold up when you’re tired and the day is hot.
We start with the big one: filling a pool for the customer. Turning on a hose feels like good pool maintenance when water is low and equipment is at risk, but it’s also one of the fastest ways to end up with an overflow and property damage. We talk through safer options like shutting the system down, using automation timeout mode, communicating clearly with homeowners or tenants, and using tools like a Pool Sentry when you’re maintaining a vacant home.
Then we move into pool equipment repair realities. A “simple” pump and filter replacement can explode into replumbing, access issues, missing unions, or problems that belong to a licensed plumber or electrician. We share how to evaluate an equipment pad before bidding, when to call in help, and why pride is expensive. We also cover operational slip-ups like forgetting to turn off a timer during a filter cleaning, leaving an automation panel in service mode, and treating algae and dirty filters too lightly until the pool turns into a week-later disaster.
If you want fewer callbacks and a tighter pool service business, take these lessons and build them into your route. Subscribe, share this with a pool tech who needs it, and leave a review so more pros can find the show.
Send us Fan Mail (buzzsprout.com/110832/fan_mail/new)
Support the Pool Guy Podcast Show Sponsors!
HASA REWARDS App
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The Bottom Feeder. Save $100 with Code: DVB100
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Try Skimmer FREE for 30 days:
getskimmer.com/poolguy
Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Support the show (buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: swimmingpoollearning.com
Watch on YouTube: youtube.com/@SPL
Podcast Site: the-pool-guy-podcast-show.onpodium.com
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits
![Phosphate Removers Explained Simply
Algae that won’t quit is usually trying to tell you something, and a lot of the time that “something” is phosphates. We dig into the real role phosphates play in pool water chemistry, why they’re measured in parts per billion, and why they don’t simply disappear through evaporation or time. If you’ve ever had a pool that looks balanced but still blooms, or you watch chlorine vanish day after day, this conversation gives you a clean, practical way to diagnose what’s happening.
We break down the most common ways phosphates enter the water: fertilizer drift, organic debris, phosphate-containing soaps and cleaners, and especially fill water where orthophosphates can be added during municipal water treatment to protect copper pipes. From there, we get specific about when it makes sense to test, what “300 ppb” really means in the field, and which testing options are the easiest to rely on, from simple strips to pool store testing and tools like the Spin Touch.
Then we talk treatment without the drama: how to choose a phosphate remover based on strength, how to dose per 10,000 gallons, and why overdosing can trigger cloudiness, heavy filter loading, and rising PSI. We also connect the dots to prevention, including maintenance dosing and the critical 7.5% free chlorine to cyanuric acid ratio so algae doesn’t reappear and make customers doubt the whole process. If you want clearer pools, fewer repeat algae calls, and a better way to explain pricing, hit play, share this with a pool pro friend, and leave a review with your biggest phosphate or algae question.
We break down what phosphates are, why they act like algae food, and why they linger in pool water instead of disappearing over time. We also walk through how to test, when to treat, how to dose safely, and how to prevent the same algae cycle from coming right back.
• what phosphates are and why they feed algae
• common phosphate sources such as fill water orthophosphates, fertilizer drift, cleaners and sequestrants
• why phosphates build up instead of evaporating or breaking down
• when algae points to a phosphate problem and the 300 ppb rule of thumb
• practical testing options including strips, pool store tests and Spin Touch
• choosing a phosphate remover based on strength and phosphate level
• dosing guidance per 10,000 gallons and why overdosing causes cloudiness and high filter PSI
• cleaning the filter after treatment and using maintenance doses all season
• keeping algae from returning by holding free chlorine to the 7.5% FC to CYA ratio
• how to explain the process and price the added chlorine and labor
Join the pool guy coaching program. Learn more at Summicpoollearning.com. If youre interested in the coaching program that I offer, you can learn more at poolguycoaching.com.
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Phosphate Removers Explained Simply](https://i.ytimg.com/vi/aBrGoZECi6c/mqdefault.jpg)
![Generic vs Premium Salt Systems: What You Need to Know
Salt cell replacement should be a quick fix, but the pricing and quality gap between OEM parts and online “generic” options can turn it into a costly decision. We break down how we think about saltwater chlorine generator choices when you are looking at the big names like Hayward, Pentair, and Jandy, and when it actually makes sense to consider an off brand system or an aftermarket replacement cell without sacrificing reliability.
We talk about what the industry lost when CMP Power Clean was discontinued, then dig into two real alternatives that deserve attention: AutoPilot, a proven saltwater system with a strong following in parts of the East Coast, and Circupool, an online-first brand with long warranties, long rated cell life, and a price point that often beats the big three. We also touch on where saltwater pool technology is heading with more automation, including systems that pair ORP and pH monitoring with an acid pump to keep chlorine output and water balance steadier with less hands-on work.
If you are tempted by a $200 Amazon salt cell, we lay out the tradeoffs clearly, including review quality, expected durability, and what happens when the return window closes. For pool service pros, we get practical about managing risk: when to recommend OEM, when an aftermarket option like a Hayward-compatible Circupool replacement can be a smart play, and why we often have the customer buy non-OEM parts directly so warranty issues do not land on the service company.
• why CMP Power Clean cells earned trust and what changes after discontinuation
• AutoPilot as a proven alternative with strong regional support and commercial options
• Circupool systems as an off brand with long warranties and long rated cell life
• Core Control style automation with ORP and pH sensing plus acid feed
• Hayward AquaRite replacement options including the Circupool CIR-GEN9
• what to expect from generic Pentair IntelliChlor replacements on Amazon
• why Jandy TrueClear often makes OEM the simplest choice
• why wholesale suppliers rarely carry generic salt cells
• best practice for pool pros when customers want online parts
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Generic vs Premium Salt Systems: What You Need to Know](https://i.ytimg.com/vi/aNnT5UbVUsI/mqdefault.jpg)
![37 Years Later: Advice Id Give My Younger Pool Guy Self
If you could hop in a time machine and give your younger self one page of business advice, what would you say and what would you beg yourself to stop doing? I take that question seriously and go back to 1988 when I started pool service at 16. What comes out is a set of lessons that every pool technician, pool service pro, and pool route owner can use to build a calmer and more profitable business.
First, I talk about a mindset shift that sounds risky but is actually freeing: most customers don’t care about their pool the way we care about their pool. They may not notice early plaster changes, small cosmetic issues, or the little things that can occupy our thoughts all week. That doesn’t mean we get lazy. It means we stop obsessing, stop carrying unnecessary stress, and focus our attention on the work that actually protects water quality, prevents algae, and keeps equipment running.
Then I get practical about what not to do on a weekly pool maintenance visit. Cutting corners like skipping brushing, doing a half-vacuum, or assuming an automatic cleaner will finish the job often boomerangs into a worse pool next week and a customer who’s rightfully annoyed. I also share why your service truck is not just transportation but a key part of route efficiency, comfort, and reliability.
Finally, I dig into customer service in the age of online reviews. I share a frustrating hotel story that reframed how I deal with complaints, pricing pushback, and tense conversations. The point is simple: winning the argument can mean losing the account. If you want your pool service business to last, build thick skin, stay professional, and make it easy for customers to feel taken care of. If this helps you, subscribe, share the episode with another pool pro, and leave a quick review so more techs can find it.
I go back to 1988 and share what I’d tell my 16-year-old self about running a pool route without driving myself crazy. The big theme is balancing pride in your work with practical habits that protect your time, your reputation, and your customer relationships.
• realizing most customers do not notice pool details like you do
• avoiding obsessive thinking while still keeping high standards
• cleaning with diligence instead of shortcuts that create next-week problems
• using modern spot-cleaning tools to keep pools polished
• treating your service truck as a reliability investment
• handling complaints without arguing to protect reviews and retention
Join the Pool Guy Coaching Program. Learn more at swimmingpoollearning.com. If youre interested in the coaching program that I offer can learn more at poolcoaching.com.
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits 37 Years Later: Advice Id Give My Younger Pool Guy Self](https://i.ytimg.com/vi/aYc2UNt3RAQ/mqdefault.jpg)
![Wait… Is This Normal in Your Pool?
Your pool can look perfect and still be one bad day away from turning. We dig into the “normal vs not normal” moments that confuse pool owners and even trip up seasoned techs, starting with the big one: chlorine that disappears overnight. When free chlorine drops to zero in 24 hours, it’s rarely magic and usually chemistry. We talk through cyanuric acid (CYA) targets, intense UV exposure, early microalgae you can’t see yet, and why high phosphates can quietly increase chlorine demand so your pool can’t hold a residual.
Next, we tackle the most misunderstood red flag in pool care: the strong “chlorine smell.” That odor is typically chloramines and combined chlorine, created when sanitizer binds to sweat, sunscreen, and other contaminants. We explain how to test free chlorine vs combined chlorine, what breakpoint chlorination means in real life, and how non-chlorine shock can help restore comfort and effectiveness, especially during summer bather load spikes.
We also break down why pH rises every week in plaster, gunite, and Pebble Tec pools, why vinyl and fiberglass can drift down, and how alkalinity, borates, water features, and saltwater chlorine generators influence the trend.
• chlorine disappearing in 24 hours due to high CYA targets, UV, microalgae, phosphates, and low starting free chlorine
• why a pool should not smell like chlorine, plus what chloramines and combined chlorine mean for swimmer comfort and sanitation
• practical ways to reduce combined chlorine, including testing free vs combined chlorine and using non-chlorine shock
• why pH rises weekly in plaster, gunite, and Pebble Tec pools, plus why vinyl and fiberglass can drift the other direction
• how to slow pH rise with lower alkalinity targets, borates, and understanding aeration from water features and salt systems
• why salt levels change over a season, what counts as abnormal, and how rapid drops can hint at equipment issues or a leak
• when cloudiness after shocking is expected, how calcium hardness and pH spikes play a role, and why cal hypo clouds more than liqu
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Wait… Is This Normal in Your Pool?](https://i.ytimg.com/vi/agSQbnx4FkU/mqdefault.jpg)

![Pool Filter PSI Decoded: Clean, Dirty, or Trouble?
Your pool’s pressure gauge can save you hours of guesswork, or it can trick you into cleaning the wrong thing at the wrong time. We walk through what pool filter PSI (pounds per square inch) actually means, why higher pressure usually equals more restriction and less circulation, and how that loss of flow shows up in real life: cloudier water, weak returns, a spa spillway that barely spills, and cleaners that stop moving like they should.
We also get specific about filter types. DE filters and sand filters often follow the classic rule of thumb where about a 10 PSI rise over clean pressure signals it’s time to backwash (and for DE, recharge). Cartridge filters are a different story. Small single-cartridge systems may show a clear PSI climb as they clog, but large quad cartridge filters can run for months with almost no gauge movement, so you need to pair the pressure reading with water quality, flow clues, and a consistent filter cleaning schedule.
Variable speed pumps change the whole PSI game because pressure depends on RPM. If the system is running low speed when you check it, the gauge may look “normal” even when the filter is loaded. We share the simplest way to get a meaningful reading: run the pump at full speed briefly and compare that number to your recorded clean PSI. Finally, we cover red-flag readings like near-zero PSI (broken gauge, low water, air, impeller issues) and sudden very high PSI (possible return-side blockage) so you know when it’s more than routine pool maintenance.
• defining PSI and why higher pressure usually means lower flow
• finding and tracking each pool’s clean filter pressure baseline
• spotting flow loss through spillways, water features, and cleaners
• knowing when DE and sand filters need backwashing
• understanding why large quad cartridge PSI often barely changes
• using full-speed readings to evaluate filters on variable speed pumps
• diagnosing near-zero PSI from dry running, air leaks, or impeller clogs
• treating sudden high PSI as a possible return-side blockage
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Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Pool Filter PSI Decoded: Clean, Dirty, or Trouble?](https://i.ytimg.com/vi/aszLYiYm4yE/mqdefault.jpg)
![Bob Lowry: The Truth About Persistent High pH in Pools
Your pool pH isn’t “random” or “stubborn” and once you understand what’s actually driving the rise, you can finally stop the endless acid cycle. We dig into the real reason pH climbs week after week: CO2 off gassing. Total alkalinity controls how much carbon dioxide wants to escape, and when alkalinity is too high, the water is essentially overcarbonated. As CO2 leaves the water to reach equilibrium with the air, pH rises, and the problem repeats.
We also get honest about the pools that fight you the hardest: feature pools with negative edges, spillways, waterfalls, scuppers, rock cascades, spa jets, and blowers. All that aeration and turbulence accelerates CO2 loss, which means faster pH drift no matter how “perfect” your numbers look on paper. You’ll hear a simple spa-style experiment that makes the aeration effect impossible to ignore, plus the hard truth that some extreme designs may require a CO2 injection system if you want truly stable pH.
Saltwater chlorine generator pools add their own twist. We explain how SWGs raise pH through hydroxide production and continuous aeration inside the cell, then talk through practical ways to reduce generator runtime by cutting chlorine demand. That leads into borates, cyanuric acid strategy, and why dialing in free chlorine as a percentage of CYA can work better than a one-size-fits-all target. We also clear up a long-running pool chemistry myth: liquid chlorine and calcium hypochlorite don’t create a lasting pH rise after chlorine is consumed.
If you want fewer corrections, steadier readings, and a repeatable method for controlling rising pool pH, hit play, then subscribe, share this with a pool owner or pool pro who’s fighting pH, and leave a review with your biggest pH question.
We break down why pool pH keeps rising and why the real driver is often CO2 off gassing tied to total alkalinity and aeration. We share practical targets and field-tested fixes for salt pools, feature pools, and new plaster so you can stop chasing pH every week.
• total alkalinity controlling CO2 off gassing and pH drift
• why high TA makes pH rise faster and more often
• setting realistic TA targets and lowering TA to stabilize pH
• how waterfalls, spillways, negative edges, jets, and turbulence push pH up
• when a CO2 injector becomes the only realistic path
• saltwater chlorine generator effects including hydroxide production and aeration in the cell
• using borates to reduce chlorine demand and slow pH rise
• balancing cyanuric acid and free chlorine as a percentage strategy
• plaster hydration in new pools raising pH for months
• why liquid chlorine and cal hypo do not cause lasting pH rise after chlorine is spent
Learn more at SwimmingPoollearning.com.
If youre interested in the coaching program, you can learn more at pullguycoaching.com.
Send us Fan Mail (https://www.buzzsprout.com/110832/fan_mail/new)
Support the Pool Guy Podcast Show Sponsors!
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The Bottom Feeder. Save $100 with Code: DVB100
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Try Skimmer FREE for 30 days:
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Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Bob Lowry: The Truth About Persistent High pH in Pools](https://i.ytimg.com/vi/bqi2uJlMaOg/mqdefault.jpg)
![Stop Losing Profit: Fix Your Pool Service Billing Strategy
The fastest way to lose money in pool service is not a bad test kit or a missed brush. It is a pricing system that looks “simple” on paper but collapses the moment chemical costs jump or one pool starts chewing through tablets. We walk through the big decision every pool service pro faces: do you bundle everything into one white-glove monthly service fee, or do you charge separately for the work and materials that actually move your costs?
We break down how all-inclusive pricing makes billing effortless, especially on a big pool route with employees, and why it can still be a disadvantage when you are bidding against companies that itemize filter cleaning, salt cell cleaning, and trichlor tablets. We also get honest about the downside: when chlorine, acid, or tablet prices spike, your profit margin takes the hit, and “chemicals included” can quietly encourage overuse.
Then we dig into itemized billing and why it can increase profitability, using a contractor-style way of thinking that accounts for price fluctuations. We talk real-world filter cleaning pricing, how often filters truly need attention, and why charging per cleaning can be both a revenue lever and a motivation tool for techs. Finally, we lay out a hybrid model designed for predictable invoices: a stable base rate that includes a maintenance dose of liquid chlorine and muriatic acid, with separate charges for tablet buckets, filter cleanings, salt cell cleanings, and specialty chemicals or seasonal add-ons.
If you want cleaner invoicing, fewer billing surprises, and a pool service pricing strategy that scales, listen through to the end. Subscribe, share this with a pool pro who is reworking their rates, and leave a review with the billing model you are using right now.
We break down the real trade-offs between all-inclusive pool service pricing and charging separate line items, especially when chemical costs spike and routes grow. We land on a practical hybrid billing system that keeps most invoices predictable while still paying us for filters, tablets, and true add-ons.
• white glove all-inclusive pricing and why it simplifies large routes with employees
• hidden risks of bundling chemicals during cost spikes and high-demand pools
• why itemized billing can protect margins like a contractor materials markup
• regional realities of filter types and when filter cleaning is easier to itemize
• how separate filter cleaning fees improve motivation and route scheduling
• a hybrid base rate that includes maintenance chlorine and acid
• charging separately for trichlor tablet buckets and specialty chemicals
• seasonal add-on charges to keep most monthly bills the same
• handling underpayments when customers miss a higher invoice month
Learn more at swimmingpoollearning.com.
If youre looking for other podcasts, you can find those by going to my website, swimmingprolearning.com.
If youre interested in the coaching program, you can learn more at poolguycoaching.com.
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Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Stop Losing Profit: Fix Your Pool Service Billing Strategy](https://i.ytimg.com/vi/c0_d9CnVCCE/mqdefault.jpg)

![Residential vs. Commercial Pools: No Contest
Commercial pool service can look like the fast lane to bigger revenue, until you realize how many forces you do not control. We walk through the real differences between residential pool care and commercial pool maintenance, starting with what “commercial” actually means: community-used pools like apartments, HOAs, hotels, the YMCA, and public facilities that live under health department oversight. That oversight changes your day, your paperwork, and your stress level in ways most new techs do not see coming.
We get specific about the operational realities: inspections, daily logs, and shutdown triggers tied to chlorine and pH ranges, plus the unpredictable stuff like user behavior that can close a pool even when you did your job. We also talk about the people side of the business, because commercial accounts often add management companies, approval delays, and the challenge of pleasing 30 or 40 voices instead of one homeowner. If you have ever felt stuck waiting on authorization while a motor is down and the water is slipping, you will recognize this problem instantly.
Then we dig into the money, the right way. Yes, commercial accounts can pay significantly more, but they usually demand three to five visits a week, higher insurance limits, and a “headache factor” you should price honestly. We also cover the risk of concentrating your income in a few large accounts and the cash-flow pain that can come with net-30 billing and slow payments. If you are deciding what kind of pool service route to build, this conversation will help you choose with open eyes.
If this helped you, subscribe, share it with a pool pro friend, and leave a quick review so more service techs can find the show.
We break down why residential pool care often beats commercial pool care for working pool pros, even when commercial accounts look more lucrative. We compare regulation, workload, pricing, risk, and the day-to-day realities that make one route easier to live with and easier to keep stable.
• defining commercial pools vs residential backyard pools
• health department regulation, inspections, and required logs
• certification differences like CPO requirements for commercial work
• dealing with management companies, approvals, and multiple stakeholders
• heavy bather load and why commercial water turns faster
• shutdown triggers and chemistry ranges that can get you closed
• pricing a commercial account, including the “headache factor”
• higher insurance requirements and building costs into bids
• time demands, service frequency, and why mixing routes is hard
• concentration risk when you lose a high-dollar account
• payment delays, net-30 billing, and the hassle of collections
Join the Pool Guy Coaching Program. Get expert advice, business tips, exclusive content, and get direct support. Learn more at swimming poollearning.com.
Send us Fan Mail (https://www.buzzsprout.com/110832/fan_mail/new)
Support the Pool Guy Podcast Show Sponsors!
HASA REWARDS App
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The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/
Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy
Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits Residential vs. Commercial Pools: No Contest](https://i.ytimg.com/vi/cmrL7aItw8g/mqdefault.jpg)
![You’re Driving Past Profit: Hidden Revenue on Your Pool Route
Ready to grow your pool business without adding long days or heavy labor? We break down a simple strategy to boost revenue using services already hiding along your route: hot tubs, water features, chemical-only tiers, and filter cleanings. With clear systems, tight pricing, and smarter routing, you can turn five- to seven-minute stops into reliable income and keep your energy high all week.
We start by sizing the opportunity around hot tubs and share a practical spa maintenance system: program consistent circulation, choose a primary sanitizer you can replicate at scale, and use compact cordless vacs for quick debris removal. You’ll learn why a mineral plus bromine floater pairs well with occasional liquid chlorine shocks, how to set a filter rinse cadence, and what to charge for standalone spas versus pool-and-spa bundles. For technical breakdowns like heaters and leaks, we explain how to partner with local specialists so you stay focused on maintenance and margins.
From there, we move to water features and fountains—another fast, visible win. We cover vacuum tools that work in shallow basins, why dichlor plus liquid chlorine beats trichlor in small systems, and how to price by size and time. Then we map out chemical-only service tiers clients love: from pure chemistry checks to baskets, skimming, and brushing. These short visits slot neatly between full-service pools, smoothing your day while lifting revenue per hour. Finally, we show how filter cleanings can be marketed as stand-alone work that often converts into full-service accounts, with fair pricing for quad-cartridge and DE systems and simple upsells when parts are worn.
• sizing the hot tub market and standardizing spa care
• setting spa runtime and picking a sanitizer system
• fast service flow, vacuum choices, and filter rinse cadence
• pricing standalone spas and bundling with pool service
• partnering with specialists for spa repairs
• adding water features with dichlor and liquid chlorine
• building chemical-only tiers to smooth the route
• selling filter cleanings that convert to weekly accounts
• route design to avoid out-of-area stops and wasted time
Send us Fan Mail (https://www.buzzsprout.com/110832/fan_mail/new)
Support the Pool Guy Podcast Show Sponsors!
HASA REWARDS App
https://hasa.com/hasa-app
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/
Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy
Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA
Support the show (https://www.buzzsprout.com/110832/support)
Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/
UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA
Pool Guy Coaching Group
Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.
Premium is $64 per month per member (additional $40 for employees and ICs)
$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching
Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits
[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]
$50,000 in HazMat Coverage - clean up on-site or over-the-road
Acid Wash Coverage - Full Limits You’re Driving Past Profit: Hidden Revenue on Your Pool Route](https://i.ytimg.com/vi/dUmJO8lNy-E/mqdefault.jpg)