Uploaded March 2026 | Updated September 2026, 2 weeks ago
The pace of innovation is reshaping industries at an unprecedented speed, but technology alone is not a source of advantage. To compete in a rapidly evolving global landscape, organizations must move beyond isolated tech deployments and embrace end-to-end process transformation. The real question for 2026 is: how can leaders rewire their operations to capture the full value of what’s possible?
In this episode, host Daphne Luchtenberg speaks with McKinsey senior partners Dan Swan and Ruth Heuss, Global Co-Conveners of McKinsey’s Operations Practice, about what it takes to turn operational excellence into sustained competitive advantage, and the critical questions operations leaders should be asking now.
McKinsey Talks Operations offers more insights at the intersection of strategy and execution. Visit McKinseyTalksOperations.com to explore upcoming events and thought leadership from McKinsey’s Operations Practice and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at linkedin.com/showcase/mckinsey-operations.
Subscribe to our channel: mck.co/YouTube
Subscribe to our newsletters: mck.co/Subscribe
***Find us on***
Facebook: mck.co/Facebook
Twitter: mck.co/Twitter
LinkedIn: mck.co/LinkedIn
Instagram: mck.co/Instagram
The pace of innovation is reshaping industries at an unprecedented speed, but technology alone is not a source of advantage. To compete in a rapidly evolving global landscape, organizations must move beyond isolated tech deployments and embrace end-to-end process transformation. The real question for 2026 is: how can leaders rewire their operations to capture the full value of what’s possible?
In this episode, host Daphne Luchtenberg speaks with McKinsey senior partners Dan Swan and Ruth Heuss, Global Co-Conveners of McKinsey’s Operations Practice, about what it takes to turn operational excellence into sustained competitive advantage, and the critical questions operations leaders should be asking now.
McKinsey Talks Operations offers more insights at the intersection of strategy and execution. Visit McKinseyTalksOperations.com to explore upcoming events and thought leadership from McKinsey’s Operations Practice and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at linkedin.com/showcase/mckinsey-operations.
Subscribe to our channel: mck.co/YouTube
Subscribe to our newsletters: mck.co/Subscribe
***Find us on***
Facebook: mck.co/Facebook
Twitter: mck.co/Twitter
LinkedIn: mck.co/LinkedIn
Instagram: mck.co/Instagram
