Uploaded December 2017 | Updated September 2026, 10 hours ago

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In an Active Directory domain environment, with many workstations, often we want to view the remote computer and offer remote assistance to repair their computer or a software problem.

Rather than asking the user to setup remote assistance RA - a complicated issue for many users. We can use Active Directory Computers and Users + Group Policy on OUs to automatically setup workstations for accepting Remote Assistance.

This video shows how