Why companies pay customers to keep quiet @globeandmail
Why companies pay customers to keep quiet  @globeandmail
Uploaded June 2026 | Updated September 2026, 2 weeks ago
Consumers caught in disputes are increasingly being pressed to sign non-disclosure agreements, as companies — from banks to retailers — demand secrecy in exchange for compensation. Reporting by The Globe’s Erica Alini and Mariya Postelnyak shows that Canadians are being asked to sign confidentiality clauses in complaints ranging from a few hundred to hundreds of thousands of dollars.

Video by Erica Alini, Kelsey Wilson and Alex Migdal.
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Why companies pay customers to keep quiet

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