Uploaded November 2023 | Updated September 2026, 4 hours ago
Awhile back, while at a Harvard Business School talk on AI, the speaker asked a question to the audience:
“Who here has tried using ChatGPT once?”
Roughly 80 percent of the audience raised their hands.
The speaker followed up: “How many use it every day?”
Nearly everyone put their hands down. Only 20 people in a lecture hall of 500 still had theirs raised.
Harvard Business School has coined this “The Knowing-Doing Gap”—the difference in what you know you should do versus what you actually do.
I’d like to add another layer to this equation: Leading.
As leaders, it’s unlikely you’ll be *doing* it all the time, so the bigger question for you is: Can you lead with it? Can you understand it well enough so that you can lead your organization?
Join me on Tuesday, Nov. 7 at 9 a.m. PT / 12 p.m. ET as I talk through the Knowing-Doing-Leading Gap in more detail. You can catch the livestream on LinkedIn or Facebook Live.
Awhile back, while at a Harvard Business School talk on AI, the speaker asked a question to the audience:
“Who here has tried using ChatGPT once?”
Roughly 80 percent of the audience raised their hands.
The speaker followed up: “How many use it every day?”
Nearly everyone put their hands down. Only 20 people in a lecture hall of 500 still had theirs raised.
Harvard Business School has coined this “The Knowing-Doing Gap”—the difference in what you know you should do versus what you actually do.
I’d like to add another layer to this equation: Leading.
As leaders, it’s unlikely you’ll be *doing* it all the time, so the bigger question for you is: Can you lead with it? Can you understand it well enough so that you can lead your organization?
Join me on Tuesday, Nov. 7 at 9 a.m. PT / 12 p.m. ET as I talk through the Knowing-Doing-Leading Gap in more detail. You can catch the livestream on LinkedIn or Facebook Live.










