Doctor Ali Mattu | Treat content moderators just like first responders @drali | Uploaded March 2019 | Updated October 2024, 12 minutes ago.
Does Facebook content moderation put you at increased risk for developing vicarious trauma?
Special thanks to Elizabeth S., Tyler D., Anna H., Arnt J., Collin P., Evan A., Imran M., Sam D., Ryan L., Sophie Y., Ahmed Y, Israel P., Neuro Transmissions, Eric E., Eve P., Lauren K., BrainCraft, Aaron F., Samuel H., Marisa H.,Tae T., Steve M.,, Bryan T., Nicky C., Samuel A., Anton T., Jennifer C., Shanda W., Saleem H. P., and Sri S. for making this episode possible! Learn how you can help me make The Psych Show and get exclusive behind the scenes access in return at Patreon.com/ThePsychShow.
Topics discussed:
* Vicarious trauma
* Secondary trauma
* Compassion Fatigue
* Content Moderation
* Content Moderators
* Facebook
* YouTube
* Twitter
Learn more:
* The Verge: THE TRAUMA FLOOR - The secret lives of Facebook moderators in America: theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
* Motherboard: The Impossible Job: Inside Facebook’s Struggle to Moderate Two Billion People: motherboard.vice.com/en_us/article/xwk9zd/how-facebook-content-moderation-works
* Radiolab: Post No Evil: wnycstudios.org/story/post-no-evil
* The Verge: Moderating content doesn’t have to be so traumatic: theverge.com/2019/2/27/18243359/content-moderation-mental-health-ptsd-psychology-science-facebook
* Dart Center: Working with Traumatic Imagery: dartcenter.org/content/working-with-traumatic-imagery
* Dart Center: Handling Traumatic Imagery: Developing a Standard Operating Procedure: dartcenter.org/resources/handling-traumatic-imagery-developing-standard-operating-procedure
Connect with Ali:
Twitter ► twitter.com/alimattu
Facebook ► facebook.com/thepsychshow
Instagram ► instagram.com/alimattu
Snapchat ► snapchat.com/add/alimattu
Patreon ► patreon.com/thepsychshow
Email ► ali@thepsychshow.com
Website ► alimattu.com
THE PSYCH SHOW! Creating mental health videos that educate, entertain, and empower! Produced, written, and edited by clinical psychologist Ali Mattu, Ph.D. All videos are provided for informational purposes only and do not constitute clinical advice.
If you or someone you know needs help immediately, you should take one of the following actions:
- call 9-1-1 in the United States or your country's emergency number: https://en.wikipedia.org/wiki/List_of...
- call the Lifeline at 1-800-273 TALK (8255) in the United States or a global crisis hotlines: http://www.iasp.info/resources/Crisis...
- text START to 741-741 in the United States or visit http://chat.suicidepreventionlifeline...
- go to your nearest hospital emergency room
Does Facebook content moderation put you at increased risk for developing vicarious trauma?
Special thanks to Elizabeth S., Tyler D., Anna H., Arnt J., Collin P., Evan A., Imran M., Sam D., Ryan L., Sophie Y., Ahmed Y, Israel P., Neuro Transmissions, Eric E., Eve P., Lauren K., BrainCraft, Aaron F., Samuel H., Marisa H.,Tae T., Steve M.,, Bryan T., Nicky C., Samuel A., Anton T., Jennifer C., Shanda W., Saleem H. P., and Sri S. for making this episode possible! Learn how you can help me make The Psych Show and get exclusive behind the scenes access in return at Patreon.com/ThePsychShow.
Topics discussed:
* Vicarious trauma
* Secondary trauma
* Compassion Fatigue
* Content Moderation
* Content Moderators
* YouTube
Learn more:
* The Verge: THE TRAUMA FLOOR - The secret lives of Facebook moderators in America: theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
* Motherboard: The Impossible Job: Inside Facebook’s Struggle to Moderate Two Billion People: motherboard.vice.com/en_us/article/xwk9zd/how-facebook-content-moderation-works
* Radiolab: Post No Evil: wnycstudios.org/story/post-no-evil
* The Verge: Moderating content doesn’t have to be so traumatic: theverge.com/2019/2/27/18243359/content-moderation-mental-health-ptsd-psychology-science-facebook
* Dart Center: Working with Traumatic Imagery: dartcenter.org/content/working-with-traumatic-imagery
* Dart Center: Handling Traumatic Imagery: Developing a Standard Operating Procedure: dartcenter.org/resources/handling-traumatic-imagery-developing-standard-operating-procedure
Connect with Ali:
Twitter ► twitter.com/alimattu
Facebook ► facebook.com/thepsychshow
Instagram ► instagram.com/alimattu
Snapchat ► snapchat.com/add/alimattu
Patreon ► patreon.com/thepsychshow
Email ► ali@thepsychshow.com
Website ► alimattu.com
THE PSYCH SHOW! Creating mental health videos that educate, entertain, and empower! Produced, written, and edited by clinical psychologist Ali Mattu, Ph.D. All videos are provided for informational purposes only and do not constitute clinical advice.
If you or someone you know needs help immediately, you should take one of the following actions:
- call 9-1-1 in the United States or your country's emergency number: https://en.wikipedia.org/wiki/List_of...
- call the Lifeline at 1-800-273 TALK (8255) in the United States or a global crisis hotlines: http://www.iasp.info/resources/Crisis...
- text START to 741-741 in the United States or visit http://chat.suicidepreventionlifeline...
- go to your nearest hospital emergency room
