Uploaded May 2026 | Updated September 2026, 1 day ago

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Passengers travelling with assistance dogs are welcome at Brisbane Airport, and we partner closely with services like Assistance Dogs Australia to support safe and easy travels from arrival at the airport through to boarding the plane.

In this video frequent flyer Tim McCullum prepares for a flight from Brisbane Airport’s Domestic Terminal with assistance dog Casper, showing the process and sharing tips for a smooth departure.

Find airport travel resources for travelling with assistance needs:
🐕‍🦺 Travelling with an assistance dog: https://www.bne.com.au/passenger/passenger-information/assistance/assistance-dogs
🗺️ Terminal maps of Brisbane Airport: https://www.bne.com.au/maps
🚗 Accessible parking and pick-up & drop-off information: https://www.bne.com.au/accessible-parking
✈️ Assistance guide resources: https://www.bne.com.au/assistance

We want to hear about your airport experiences, if you have feedback on your experiences at Brisbane Airport, please let us know at http://bne.com.au/feedback