This Is Why You Do In-Person Sales | Alex Jekowsky (Cents) @villageglobalvc
This Is Why You Do In-Person Sales | Alex Jekowsky (Cents)  @villageglobalvc
Uploaded June 2026 | Updated September 2026, 2 weeks ago
Alex Jekowsky is the co-founder and CEO of Cents, the all-in-one software, hardware, and payments platform for the laundry industry. A Forbes 30 Under 30 recipient, he sold his first company at 23 and recently closed a $140 million Series C, the largest software investment ever made in the vertical.

Somrat Niyogi sits down with Alex to break down the go-to-market channels that most tech founders overlook. They cover why Cents has a 99% in-person close rate, why field sales doesn't scale the way Toast made it look, how events became their most efficient acquisition channel, and why building relationships with distributors, and paying them more than anyone else in the space, turned out to be one of the most important bets they made.

[00:00] Why in-person selling has a 99% close rate for Cents
[00:50] Why field sales doesn't scale the way Toast made it look
[01:29] How events became Cents' most important GTM channel
[02:10] Going all-in on the Clean Show after Series A
[03:00] 30 people, no bandwidth, honey for lost voices
[03:36] From zero distributor shows in 2023 to 67 in 3 months
[04:48] How to know when you're ready to spend on events
[05:25] Buy computers at Best Buy, return them after the conference
[07:17] Why investors put you in a box and miss how you actually sell
[08:00] The distributor strategy: threading the needle between direct and channel
[09:17] Why Cents pays more in distributor commissions than anyone in the space

This is an excerpt from our full conversation with Alex Jekowsky. Watch the full episode here: youtu.be/d_8zpOVcizE?si=o_tRioZ6PDOYqFvK
This Is Why You Do In-Person Sales | Alex Jekowsky (Cents)From Milking Cows in Kyrgyzstan to Building a $98%-Approval Law Firm | Aizada Marat (Alma)Do VCs incentivize bad ideas?Sherwood Callaways Vision for Software That Fixes ItselfMichael Hochberg on What the AI Boom Actually Has in Common With the Dot-Com EraThe Math That Makes Solar Optimists UncomfortableMax Kilberg on Why Series A Is the Hardest Round to Raise Right NowThe Assumption About AI and Jobs That Zuckerberg Pushes Back OnHow Meta Is Rethinking What Was Never Cost-Effective to Do BeforeThe Circuit Diagram Theory of Art That Jade Q. Wang Applies to AIAndrew Wilkinson’s Lessons Learned From Building TinyReid Hoffman on Why the Individual Contributor Is Already Obsolete
Village Global |

This Is Why You Do In-Person Sales | Alex Jekowsky (Cents)

SHARE TO X SHARE TO REDDIT SHARE TO FACEBOOK WALLPAPER