Uploaded February 2026 | Updated September 2026, 2 weeks ago
Agentic AI is reshaping banking operations, enabling systems to act, decide, and learn at scale. Leading banks are redesigning their operating models to unlock new sources of value, improve resilience, and accelerate performance. As the gap between leaders and laggards widens, those who hesitate risk falling behind.
In this episode of McKinsey Talks Operations, Daphne Luchtenberg is joined by Senior Partner David Deninzon and Partner Abhilash Sridharan to explore how agentic AI is transforming banking operations today. Together, they discuss where banks are seeing the greatest impact, what it takes to rewire core processes and decision-making, and how leaders can position their organizations to capture the full potential of this rapidly advancing technology.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at linkedin.com/showcase/mckinsey-operations
Subscribe to our channel: mck.co/YouTube
Subscribe to our newsletters: mck.co/Subscribe
*Find us on*
Facebook: mck.co/Facebook
Twitter: mck.co/Twitter
LinkedIn: mck.co/LinkedIn
Instagram: mck.co/Instagram
Agentic AI is reshaping banking operations, enabling systems to act, decide, and learn at scale. Leading banks are redesigning their operating models to unlock new sources of value, improve resilience, and accelerate performance. As the gap between leaders and laggards widens, those who hesitate risk falling behind.
In this episode of McKinsey Talks Operations, Daphne Luchtenberg is joined by Senior Partner David Deninzon and Partner Abhilash Sridharan to explore how agentic AI is transforming banking operations today. Together, they discuss where banks are seeing the greatest impact, what it takes to rewire core processes and decision-making, and how leaders can position their organizations to capture the full potential of this rapidly advancing technology.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at linkedin.com/showcase/mckinsey-operations
Subscribe to our channel: mck.co/YouTube
Subscribe to our newsletters: mck.co/Subscribe
*Find us on*
Facebook: mck.co/Facebook
Twitter: mck.co/Twitter
LinkedIn: mck.co/LinkedIn
Instagram: mck.co/Instagram
