Uploaded February 2026 | Updated September 2026, 1 hour ago
You can absolutely navigate this complexity with confidence and clarity. In this episode, I sit down with Katie Smigelski, Owen Vanderbilt MBA 2020, to discuss her fascinating journey from management consulting at BCG to leading major initiatives at Delta Airlines. We explore how she successfully transitioned into corporate strategy and managed a massive digital transformation. Katie reveals exactly how she aligns her daily work with the broader business strategy without losing sight of the critical details.
This conversation eventually turns to her current passion for leading loyalty programs and driving engagement. We discuss what it really takes to elevate the customer experience in a competitive market like the airline industry. This episode is packed with actionable insights that will change the way you approach your own leadership journey.
This is leadership with intention, reflection, and heart. Listen in!
Remember to subscribe now so you never miss an episode.
Learn more about us: https://business.vanderbilt.edu/
0:00 Introduction
6:49 Importance of Mentorship
13:48 Strategic Leadership Strategies
You can absolutely navigate this complexity with confidence and clarity. In this episode, I sit down with Katie Smigelski, Owen Vanderbilt MBA 2020, to discuss her fascinating journey from management consulting at BCG to leading major initiatives at Delta Airlines. We explore how she successfully transitioned into corporate strategy and managed a massive digital transformation. Katie reveals exactly how she aligns her daily work with the broader business strategy without losing sight of the critical details.
This conversation eventually turns to her current passion for leading loyalty programs and driving engagement. We discuss what it really takes to elevate the customer experience in a competitive market like the airline industry. This episode is packed with actionable insights that will change the way you approach your own leadership journey.
This is leadership with intention, reflection, and heart. Listen in!
Remember to subscribe now so you never miss an episode.
Learn more about us: https://business.vanderbilt.edu/
0:00 Introduction
6:49 Importance of Mentorship
13:48 Strategic Leadership Strategies
