Uploaded April 2022 | Updated September 2026, 1 hour ago
After a youth living in a treatment home complained that his request for a service dog was refused,* we followed up with his CAS worker. She raised the issue with the home, which agreed to develop a new policy regarding service dogs, which they provided to us. She also arranged for a puppy to be trained as a service dog for the youth.
Stories like these are real-life examples of how we can help young people with issues or complaints they have about a service provider. If you feel like no one is listening, you’re not being treated fairly or your rights aren’t being respected, you’re not alone.
Contact us:
Phone: 1-800-263-2841
Email: cy-ej@ombudsman.on.ca
Website: bit.ly/ChildrenAndYouthUnit
Watch, like and share this video – and help us spread the word. #StoriesOfYouth #ChildrenAndYouthUnit #OntarioOmbudsman #WeCanHelp
Follow us on Twitter (@Ont_Ombudsman), Facebook (@OntarioOmbudsman), Instagram (OntOmbuds) and LinkedIn (Ontario Ombudsman) to stay up-to-date with us.
After a youth living in a treatment home complained that his request for a service dog was refused,* we followed up with his CAS worker. She raised the issue with the home, which agreed to develop a new policy regarding service dogs, which they provided to us. She also arranged for a puppy to be trained as a service dog for the youth.
Stories like these are real-life examples of how we can help young people with issues or complaints they have about a service provider. If you feel like no one is listening, you’re not being treated fairly or your rights aren’t being respected, you’re not alone.
Contact us:
Phone: 1-800-263-2841
Email: cy-ej@ombudsman.on.ca
Website: bit.ly/ChildrenAndYouthUnit
Watch, like and share this video – and help us spread the word. #StoriesOfYouth #ChildrenAndYouthUnit #OntarioOmbudsman #WeCanHelp
Follow us on Twitter (@Ont_Ombudsman), Facebook (@OntarioOmbudsman), Instagram (OntOmbuds) and LinkedIn (Ontario Ombudsman) to stay up-to-date with us.
