Uploaded July 2026 | Updated September 2026, 1 week ago

---

Sierra co-founder Clay Bavor says some companies are moving beyond AI tools that simply assist workers — and are going straight to autonomous agents.

Bavor told CNBC’s Arjun Kharpal that AI agents can help fully resolve up to 80% of incoming customer inquiries in some cases, from mortgage questions to troubleshooting products.

He says the payoff is not just financial: customers benefit from not having to wait on hold or repeat information after being transferred.

Subscribe to “The Tech Download” wherever you get your podcasts.

#CNBC #CNBCPodcast #TheTechDownload

-----

Subscribe: @cnbci

CNBC International Live: @cnbcinternationalive

LinkedIn: linkedin.com/showcase/cnbc

TikTok: tiktok.com/@cnbc

Facebook: facebook.com/cnbc

Instagram: instagram.com/cnbc

Threads: threads.net/@cnbc

X: twitter.com/CNBC

Telegram: https://t.me/cnbc