Uploaded May 2025 | Updated September 2026, 12 hours ago
In this video, we show you how to send your first RCS (Rich Communication Services) message using Node.js and Twilioβs Messaging API. RCS lets you create rich, interactive messages with text, images, carousels, and moreβright within your users' default messaging apps.
Read the blog post: twil.io/send-rcs-node
π Subscribe for More Developer Updates: twil.io/sub-twiliodevs
π£οΈ Join the Twilio Discord: twil.io/tu-discord
Key Takeaways:
π± What is RCS? A mix of SMS simplicity and app-like functionality
π Create an RCS Sender β Set up your profile, logo, and contact info
π© Send Your First RCS Message β Test with a real device
π» Node.js Code Walkthrough β Step-by-step tutorial in VS Code
β οΈ Error Handling & Debugging β Troubleshoot your first message
β° Chapters:
00:00 - Intro
00:20 β Setting Up an RCS Sender in Twilio Console
00:55 β Testing Your RCS Sender with a Real Device
01:50 β Configuring Messaging Services for RCS & SMS Fallback
02:55 β Building an RCS Sender with Node.js
03:51 β Writing Your First RCS Message Code (Node.js)
07:12 β Success! Sending Your First RCS Message
In this video, we show you how to send your first RCS (Rich Communication Services) message using Node.js and Twilioβs Messaging API. RCS lets you create rich, interactive messages with text, images, carousels, and moreβright within your users' default messaging apps.
Read the blog post: twil.io/send-rcs-node
π Subscribe for More Developer Updates: twil.io/sub-twiliodevs
π£οΈ Join the Twilio Discord: twil.io/tu-discord
Key Takeaways:
π± What is RCS? A mix of SMS simplicity and app-like functionality
π Create an RCS Sender β Set up your profile, logo, and contact info
π© Send Your First RCS Message β Test with a real device
π» Node.js Code Walkthrough β Step-by-step tutorial in VS Code
β οΈ Error Handling & Debugging β Troubleshoot your first message
β° Chapters:
00:00 - Intro
00:20 β Setting Up an RCS Sender in Twilio Console
00:55 β Testing Your RCS Sender with a Real Device
01:50 β Configuring Messaging Services for RCS & SMS Fallback
02:55 β Building an RCS Sender with Node.js
03:51 β Writing Your First RCS Message Code (Node.js)
07:12 β Success! Sending Your First RCS Message





![Never Ask Customers to Repeat Themselves: A Deep Dive into Conversation Memory
Stop making customers repeat themselves. Discover how Twilio Conversation Memory builds persistent profiles to empower both your AI agents and human teams.
In this deep dive, we explore how to turn interaction data into usable, long-term memory. Most systems treat every interaction as a fresh start, forcing customers to restate their needs. Weβll show you how to move beyond simple logs and build a managed memory service that links identity across channels, reduces AI token usage by up to 80%, and integrates seamlessly with your CRM and data warehouse.
Using the Voltana dealership example, we demonstrate how contextβfrom stock numbers to appointment detailsβis captured and retrieved in real-time, ensuring every touchpoint builds on the last.
In this video, we cover:
- Why standard logging fails and persistent memory is the solution.
- The architecture of mapping interactions to unified customer profiles.
- How Conversation Memory reduces AI token costs and infrastructure overhead.
- Identity resolution: Linking SMS, Voice, and Email to a single source of truth.
- The Voltana demo: Seeing context persist across AI and human handoffs.
Key Moments
[00:00] - The Repeat Yourself Problem: Why Conversations Reset
[00:41] - How It Works: Building the Memory Pipeline
[02:11] - Efficiency: AI Token Savings & Managed Services
[03:08] - The Voltana Demo: Capturing Real-Time Context
[04:24] - CRM Integration: Making Context Useful for Human Agents
[05:05] - Summary & Series Preview: Whatβs Next
Explore the series:
Watch the previous video on Conversation Orchestrator: https://youtu.be/xZcIuobmgkg
Learn more about Conversation Memory: https://www.twilio.com/en-us/products/conversational-ai/conversation-memory
π» Sign up for a Twilio account here: https://twil.io/trytwilio-yt
π Subscribe for more Twilio updates: https://twil.io/sub-twiliodevs
#Twilio #ConversationMemory #AI #CustomerExperience #CXStrategy #DeveloperTools #API #AIContext Never Ask Customers to Repeat Themselves: A Deep Dive into Conversation Memory](https://i.ytimg.com/vi/DPeFiBht0jc/mqdefault.jpg)




