Scott Berkun on Why Design is Hard @AIGAdesign
Scott Berkun on Why Design is Hard  @AIGAdesign
Uploaded January 2025 | Updated September 2026, 1 week ago
In this episode of the AIGA Design Podcast, hosts Lee-Sean Huang and Giulia Donatello and guest Scott Berkun, author of Why Design is Hard, discuss the complexities of design, touching on themes such as the challenges designers face, the importance of understanding business contexts, and the role of curiosity as a superpower. We explore the concept of 'gravity problems' in design, emphasizing the need for designers to navigate organizational politics and influence effectively. The conversation also explores the myths surrounding design, the evolving identity of designers in the workplace, and the impact of AI on the future of design.

TAKEAWAYS
- Designers often assume they know better without understanding the context.
- Gravity problems are unsolvable issues that designers must learn to navigate.
- Understanding the business context can enhance a designer's influence.
- Curiosity is a vital skill for designers to build relationships.
- Designers should focus on the value they bring beyond aesthetics.
- The myth of the 'eureka moment' oversimplifies the design process.
- Designers can influence decisions by visualizing problems and solutions.
- Career paths should prioritize fulfilling work over job titles.
- AI will change the design landscape, but human oversight remains essential.
- Building trust and relationships is crucial for designers to succeed.

REFERENCES & RECOMMENDATIONS
- Why Design is Hard (Scott’s book) - amzn.to/4amlzUb
- Jaguar Rebrand Video, “Copy Nothing” - youtube.com/watch?v=rLtFIrqhfng
- Designing Your Life: How to Build a Well-Lived, Joyful Life (reference for “gravity problems”) - amzn.to/40yeM6D
- Netflix documentary about Paula Scher referenced in the episode - youtube.com/watch?v=LCfBYE97rFk
- Feline Philosophy: Cats and the Meaning of Life - amzn.to/3C7icUA
- Scott Berkun’s website - scottberkun.com
- Listen/subscribe to the audio version of the AIGA Design Podcast - creators.spotify.com/pod/show/aigadesign
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Scott Berkun on Why Design is Hard

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