S4E10 Lisa D. Dance - Unpaid Customer Labour @apolaine
S4E10 Lisa D. Dance - Unpaid Customer Labour  @apolaine
Uploaded May 2025 | Updated September 2026, 3 weeks ago
Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine.

My guest in this episode is Lisa D. Dance, an experienced UX Researcher whose 10+ years of work has spans UX Research & Strategy to Interactive Prototyping & Usability Testing. She has created award-winning work for enterprise organizations and also helped ​small to mid-sized businesses improve their websites and apps so they do not frustrate or harm ​customers.

LINKS
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Lisa
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- Lisa on LinkedIn: linkedin.com/in/ldance
- ServiceEase: serviceease.net
- Today Is the Perfect Day book site: todayistheperfectday.com
- Newsletter: Tell a Friend tinyurl.com/TellaFriendTuesdaySignUp

Andy
====
- Website: polaine.com
- Newsletter: pln.me/nws
- Podcast: pln.me/p10
- Design Leadership Coaching: polaine.com/coaching
- Courses: courses.polaine.com
- LinkedIn: linkedin.com/in/apolaine
- Mastodon: https://pkm.social/@apolaine
- YouTube: youtube.com/@apolaine
S4E10 Lisa D. Dance - Unpaid Customer LabourS2 Ep28: Jason Mesut - Shaping DesignS2 Ep26: KA McKercher - Beyond Sticky NotesS2 Ep11: Daniel Stillman - designing conversations that matterUsing Obsidian.md to DM D&DS4 Ep13: Carissa Carter — Assembling TomorrowS3 Ep5: Dr Pierce Otlhogile-Gordon – The Space Between Transformation and LiberationS2 Ep24: Thejus Chakravarthy – Make Work Suck LessS4 Ep1: Linn Vizard - Service Design for Real World OutcomesS3 Ep1: Natalie Dunbar – From Solo to ScaledS3 Ep4: Sheryl Cababa – Systems Thinking for DesignersS2 Ep15: Katja Forbes - Journey Into Design Leadership
Andy Polaine |

S4E10 Lisa D. Dance - Unpaid Customer Labour

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