Uploaded March 2026 | Updated September 2026, 1 week ago
What does it look like when a credit union serving 2.8 million members becomes an Agentic Enterprise? PenFed runs nearly every part of its business on Salesforce, helping the credit union move fast to stay competitive. With Agentforce 360, they’re able to unify their data, build trusted AI agents, and automate IT tasks. See how PenFed is saving 30,000 minutes a day of labor, adding up to $3 million worth of time a year.
#salesforce #customerstory #agenticenterprise #agenticai #agentforce360 #agentforce #aiautomation
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About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
What does it look like when a credit union serving 2.8 million members becomes an Agentic Enterprise? PenFed runs nearly every part of its business on Salesforce, helping the credit union move fast to stay competitive. With Agentforce 360, they’re able to unify their data, build trusted AI agents, and automate IT tasks. See how PenFed is saving 30,000 minutes a day of labor, adding up to $3 million worth of time a year.
#salesforce #customerstory #agenticenterprise #agenticai #agentforce360 #agentforce #aiautomation
Subscribe to Salesforce’s YouTube Channel: bit.ly/SalesforceSubscribe
Learn more about Salesforce: salesforce.com
Facebook: facebook.com/salesforce
Twitter: twitter.com/salesforce
Instagram: instagram.com/salesforce
LinkedIn: linkedin.com/company/salesforce
About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
