Uploaded June 2016 | Updated September 2026, 49 minutes ago

---

"Rules are dumb. Rules don't know when they're being unfair...and that leads to frustration sometimes. That's the value of an Ombudsman - we can come in and shine a light on that problem," Ontario Ombudsman Paul Dubé told members of the Ontario College of Teachers at the group's annual meeting on June 2, 2016.

Cliquer ici pour le regarder en français : youtube.com/watch?v=fh9vGII03ew

(Video provided by the Ontario College of Teachers.)