Uploaded November 2025 | Updated September 2026, 1 week ago
Discover what to consider when selecting an online booking system (OBS) – from integration and usability to cost and connectivity with OTAs (online travel agents).
Jacqueline van den Akker (Grampian Escapes & Tours), Martin Heaney (Gallus Pedals), Paul Nixon (The Real Mary King’s Close), Liz Gunn (Rosebank Distillery) and Ian Ashton (SaltDog Marine) share how they assessed different systems, tested competitor platforms and identified the features most important to their operations.
From ensuring live availability and seamless website integration to reducing manual admin and preventing double bookings, the right OBS makes planning, staffing and guest management far easier. Learn how Scottish businesses chose their platforms, why connectivity through APIs (application programming interfaces) is key, and what to prioritise when comparing booking systems.
support.visitscotland.org
Discover what to consider when selecting an online booking system (OBS) – from integration and usability to cost and connectivity with OTAs (online travel agents).
Jacqueline van den Akker (Grampian Escapes & Tours), Martin Heaney (Gallus Pedals), Paul Nixon (The Real Mary King’s Close), Liz Gunn (Rosebank Distillery) and Ian Ashton (SaltDog Marine) share how they assessed different systems, tested competitor platforms and identified the features most important to their operations.
From ensuring live availability and seamless website integration to reducing manual admin and preventing double bookings, the right OBS makes planning, staffing and guest management far easier. Learn how Scottish businesses chose their platforms, why connectivity through APIs (application programming interfaces) is key, and what to prioritise when comparing booking systems.
support.visitscotland.org
