Uploaded August 2026 | Updated September 2026, 3 weeks ago
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Why do so many technically brilliant AI projects fail? According to Gorov Goel, who leads the Global Gemini Enterprise Practice at NTT DATA, the problem is rarely the technology—it's change management.
In this episode of the Build with Gemini podcast from the NorthAm Partner AI Forum, learn how NTT DATA treats AI adoption as a core part of the project itself. Watch to hear how they deployed Gemini Enterprise as an operating layer for frontline retail workers, returning 2.4 hours per shift and reducing administrative friction by 85%.
🔔 Subscribe to Google Cloud for more expert AI interviews! youtube.com/googlecloud
Why do so many technically brilliant AI projects fail? According to Gorov Goel, who leads the Global Gemini Enterprise Practice at NTT DATA, the problem is rarely the technology—it's change management.
In this episode of the Build with Gemini podcast from the NorthAm Partner AI Forum, learn how NTT DATA treats AI adoption as a core part of the project itself. Watch to hear how they deployed Gemini Enterprise as an operating layer for frontline retail workers, returning 2.4 hours per shift and reducing administrative friction by 85%.
