Uploaded May 2026 | Updated September 2026, 2 weeks ago

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Witness how generative-AI powered virtual agents with Amazon Q and Nova Sonic augment mobile device support to deliver intelligent, device-aware troubleshooting that reduces support costs by over 50% while improving NPS by up to 36 points through seamless digital-to-human escalation.

Learn more about AWS for Telecom: https://go.aws/4tFZuYM
Learn more about AWS events: https://go.aws/events

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ABOUT AWS
Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

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