Uploaded May 2023 | Updated September 2026, 2 days ago

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From our spring 2023 edition of Klarna Spotlight. Introducing Ask Klarna.

Meet the Klarnauts behind Ask Klarna.

Klarna's personal shopper service brings a vital human element to the way consumers shop online. Alex Grant and Timothy Plummer discuss how Ask Klarna is connecting consumers with real product experts.

About Spotlight
Spotlight is Klarna’s bi-annual product showcase. Learn more here klarna.com/spotlight

About Ask Klarna
A free personal shopper service, Ask Klarna, will provide consumers with on-demand access to shopping experts, via chat or video calls from within the Klarna app and at Klarna.com. Together with their personal shopper, consumers will be able to find the perfect product across thousands of brands, stores and products in the luxury sector,
with this innovation soon expanding to more verticals. Ask Klarna will roll-out in the US and UK in May 2023, with other regions to follow.


About Klarna
We make shopping smoooth. With Klarna you can buy now and pay later, so you can get what you love today.
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