Matthias Neumayer: Why Getting Lots of Support Tickets from Users is a Good Thing @_wearedevs
Matthias Neumayer: Why Getting Lots of Support Tickets from Users is a Good Thing @_wearedevs
Uploaded April 2026 | Updated September 2026, 2 weeks ago
Matthias Neumayer, co-founder of OscarStories, says that users submitting support tickets is a sign that your project is worth working on. No support tickets? This might mean users don't care for it.

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Matthias Neumayer: Why Getting Lots of Support Tickets from Users is a Good Thing

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