Uploaded July 2026 | Updated September 2026, 2 weeks ago

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A Lyft driver kept having accepted rides disappear from the app, but after screenshots were submitted, Lyft investigated the issue and resolved it.
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Imagine accepting a great Lyft trip...

...only to watch it disappear without warning.

That's exactly what happened to one driver.

In this clip from Show Me The Money Club, Sergio and Chris discuss how a reported Lyft app issue was investigated, what Lyft discovered, and why taking screenshots can make all the difference when reporting driver issues.

Join in the live conversation and share your thoughts or ask your questions on the Show Me The Money Club with Sergio and Chris live Tuesdays 6pm est/ 3pm pst.

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

The RideShare Guy has interviewed top gig economy leaders such as:

• Uber CEO Dara Khosrowshahi - youtu.be/FwxToI-tL7M
• Lyft CEO David Risher - youtu.be/CFqSlmbl8Qs
• DoorDash CEO Tony Xu - youtu.be/TimNeLRcKho

Tags

#showmethemoneyclub
#uber
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