Uploaded October 2025 | Updated September 2026, 3 weeks ago
Ever wonder what happens when you leave something behind on a Metro bus or train? Step inside Metro's Lost & Found office to learn where it's located, how to file a report, and what kind of items (more than 15,000 each year) are carefully processed by the team. As part of Customer Service Week, we're also celebrating the caring team that help riders recover what matters most -and often makes someone's day a little brighter.
Ever wonder what happens when you leave something behind on a Metro bus or train? Step inside Metro's Lost & Found office to learn where it's located, how to file a report, and what kind of items (more than 15,000 each year) are carefully processed by the team. As part of Customer Service Week, we're also celebrating the caring team that help riders recover what matters most -and often makes someone's day a little brighter.
