Kleiner Perkins at Startup Grind: A Look Inside Intercoms AI Transformation @KleinerPerkinsVideos
Kleiner Perkins at Startup Grind: A Look Inside Intercoms AI Transformation  @KleinerPerkinsVideos
Uploaded June 2026 | Updated September 2026, 1 week ago
Shipping AI features is easy. Becoming an AI company is not. In this fireside, Eoghan McCabe and Ilya Fushman go beyond product to unpack what it actually takes to transform a company from the inside out - from architecture and org design to positioning and market perception - and why most companies underestimate the gap between adding AI and being defined by it.
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Kleiner Perkins at Startup Grind: A Look Inside Intercom's AI Transformation

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